As householders face continued increases in the cost of domestic energy prices, how vulnerable households are supported to manage and mitigate such trends is vital. People with learning disabilities can face specific challenges in accessing information in suitable formats and navigating the various choices with regards to advice and intervention.
Therefore, understanding what formats are likely to be successful in communicating key messages to this group is valuable to both individuals and people who support them.
Key research Question
This project centred on the production and distribution of a short DVD resource designed for people with learning disabilities and other vulnerable consumers who are, or are preparing to be, tenants or householders. Leeds Animation Workshop, a not-for-profit cooperative, worked in collaboration with Mencap, CHANGE and other appropriate organisations including energy experts.
Summary of activity
The development of the DVD was a collaborative process, involving consultation with people with learning disabilities who are tenants and/or working in the area of housing and energy conservation, charities who support them, housing support workers.
The DVD is 5-6 minutes long and contains three short animations, each presenting a different scenario related to managing domestic energy and keeping warm. It proved extremely popular on launch and was requested by a wide variety of organisations, including those in the housing, health and social care, energy advice, local government and third sectors across the UK.