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Smart Prepayment and Fuel Poverty

Author: Nicky Hodges
Organisation:
Centre for Sustainable Energy (CSE)
Date: 2016
Location: UK

Prepayment meters (PPMs) have traditionally been installed in low-income households and those that have previously incurred arrears or defaulted on their energy bills. However, PPM users have often faced higher charges for energy, as well as a reduced ability to switch supplier and access incentivised payment methods such as direct debit. In 2016, the Competitions and Markets Authority imposed a settlement on energy companies to introduce a fairer approach.  

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